Cutting through technology noise: How to ask the right questions and avoid being dazzled by demos
Hart Square
Cutting through technology noise: How to ask the right questions and avoid being dazzled by demos
56:08
2023 Charity Digital Sills Report: Key Findings with Zoe Amar
Hart Square
2023 Charity Digital Sills Report: Key Findings with Zoe Amar
36:42
What happens when it rains – is moving to the cloud always a good thing?
Hart Square
What happens when it rains – is moving to the cloud always a good thing?
51:12
The challenges in implementing digital change
Hart Square
The challenges in implementing digital change
58:01
How to manage the people side of change with Tory Cassie, m-hance
Hart Square
How to manage the people side of change with Tory Cassie, m-hance
31:26
Building a single source of truth: Sorting out your data
Hart Square
Building a single source of truth: Sorting out your data
56:17
How to create good digital experiences with Scott Ewings, Chief Experience Officer, TPXimpact
Hart Square
How to create good digital experiences with Scott Ewings, Chief Experience Officer, TPXimpact
44:02
The power of personas and user experience journey maps
Hart Square
The power of personas and user experience journey maps
58:59
Understanding your digital risk appetite – making the transition to new tech
Hart Square
Understanding your digital risk appetite – making the transition to new tech
57:34
Is your non-profit cyber resilient? The changing world of cyber attacks with Rob May, ramsac
Hart Square
Is your non-profit cyber resilient? The changing world of cyber attacks with Rob May, ramsac
36:12
Why digital literacy skills are the hidden success factor for any project
Hart Square
Why digital literacy skills are the hidden success factor for any project
58:35
Is your non-profit prepared for the year ahead? Trends and challenges for 2023
Hart Square
Is your non-profit prepared for the year ahead? Trends and challenges for 2023
57:57
Are you using the right technology to support your members’ career journeys?
Hart Square
Are you using the right technology to support your members’ career journeys?
55:46
Understanding what our users need (not what we think they need)
Hart Square
Understanding what our users need (not what we think they need)
57:17
How digital can enable effective hybrid working | Adam Monks & James Field, Smartdesc
Hart Square
How digital can enable effective hybrid working | Adam Monks & James Field, Smartdesc
43:55
Stakeholder journey maps: What are they and why do you need them?
Hart Square
Stakeholder journey maps: What are they and why do you need them?
56:10
The principles of running a successful project | Hart Square Webinar
Hart Square
The principles of running a successful project | Hart Square Webinar
57:55
Setting up and sustaining a community platform
Hart Square
Setting up and sustaining a community platform
58:58
Brand & Digital: Why UX is the foundation | Ed Wilkinson, IE Brand & Digital
Hart Square
Brand & Digital: Why UX is the foundation | Ed Wilkinson, IE Brand & Digital
39:00
Defining the difference between a Project & Business as Usual | Hart Square Webinar
Hart Square
Defining the difference between a Project & Business as Usual | Hart Square Webinar
59:50
Understanding the benefits and value of a CRM system | Hart Square Webinar
Hart Square
Understanding the benefits and value of a CRM system | Hart Square Webinar
59:14
Can a review of your digital processes benefit your digital project? | Hart Square Webinar
Hart Square
Can a review of your digital processes benefit your digital project? | Hart Square Webinar
58:03
Embracing digital: How to build your modern engagement toolkit | Gavin Laugenie, dotdigital
Hart Square
Embracing digital: How to build your modern engagement toolkit | Gavin Laugenie, dotdigital
58:53
What is an IT strategy and a guide to getting to right! | Hart Square Webinar
Hart Square
What is an IT strategy and a guide to getting to right! | Hart Square Webinar
56:31
Delivering successful implementation projects | David Cairns, Emprisia
Hart Square
Delivering successful implementation projects | David Cairns, Emprisia
33:54
Succeeding at fundraising CRM projects | Robin Fisk, Donorfy
Hart Square
Succeeding at fundraising CRM projects | Robin Fisk, Donorfy
26:40
How to secure project success | Marios Chrysanthou, Bluelight CRM
Hart Square
How to secure project success | Marios Chrysanthou, Bluelight CRM
31:07
Taking your digital project from an idea into an investment
Hart Square
Taking your digital project from an idea into an investment
51:59
Finding the perfect (tech) partner: is there more to consider than just cost?
Hart Square
Finding the perfect (tech) partner: is there more to consider than just cost?
58:18
Collaborate to elevate: bringing the right people on board
Hart Square
Collaborate to elevate: bringing the right people on board
59:24
People, processes and partnerships – the secret to successful projects
Hart Square
People, processes and partnerships – the secret to successful projects
58:04
Life after go-live – what about the benefits?
Hart Square
Life after go-live – what about the benefits?
56:41
Support your professional members at every stage of their career
Hart Square
Support your professional members at every stage of their career
58:38
A guide to partner selection - Whose role is it anyway?
Hart Square
A guide to partner selection - Whose role is it anyway?
57:39
Union membership in the digital world
Hart Square
Union membership in the digital world
59:12
Modernising your tech and driving your organisation's strategy
Hart Square
Modernising your tech and driving your organisation's strategy
55:25
Salesforce for non profits… supporting many different needs
Hart Square
Salesforce for non profits… supporting many different needs
51:01
How to take advantage of digital advancements to optimise member experience
Hart Square
How to take advantage of digital advancements to optimise member experience
1:00:23
Salesforce CRM implementation for non-profits
Hart Square
Salesforce CRM implementation for non-profits
58:42
Are Medical Membership bodies really so different?
Hart Square
Are Medical Membership bodies really so different?
1:01:13
Navigating challenging times–how non-profits can adjust strategy to deliver impactful marketing
Hart Square
Navigating challenging times–how non-profits can adjust strategy to deliver impactful marketing
1:00:13
Creating versatile video content to target a younger and more diverse audience
Hart Square
Creating versatile video content to target a younger and more diverse audience
1:03:16
Driving member learning and career development from the heart of your membership operation
Hart Square
Driving member learning and career development from the heart of your membership operation
1:02:58
Stories from Salesforce.org: The Journey to Becoming a Connected non-profit
Hart Square
Stories from Salesforce.org: The Journey to Becoming a Connected non-profit
1:01:48
Get the most out of your data for engagement, recruitment and retention
Hart Square
Get the most out of your data for engagement, recruitment and retention
1:01:50
Modern education delivery for membership bodies
Hart Square
Modern education delivery for membership bodies
1:10:36
Can professional development be an agent of economic recovery?
Hart Square
Can professional development be an agent of economic recovery?
58:21
Selling your internal business case for technology projects
Hart Square
Selling your internal business case for technology projects
1:02:08
chase.livestream - Sponsor Briefing  - The Delegate Experience
Hart Square
chase.livestream - Sponsor Briefing - The Delegate Experience
27:59
All staff meeting - The Glisser Experience
Hart Square
All staff meeting - The Glisser Experience
10:19
Hart Square Live Stream
Hart Square
Hart Square Live Stream
Hart Square Live Stream
Hart Square
Hart Square Live Stream
Modernising your membership body – while avoiding project failure
Hart Square
Modernising your membership body – while avoiding project failure
1:03:13
Part 2   The office less non profit – effective collaboration, knowledge sharing and project deliver
Hart Square
Part 2 The office less non profit – effective collaboration, knowledge sharing and project deliver
1:06:23
Delivering a successful project – could you be a bad or unready customer
Hart Square
Delivering a successful project – could you be a bad or unready customer
59:24
Beyond CRM for charities – Meeting customer service expectations of supporters, volunteers and more
Hart Square
Beyond CRM for charities – Meeting customer service expectations of supporters, volunteers and more
1:02:19
Is your CPD programme a membership magnet
Hart Square
Is your CPD programme a membership magnet
59:48
How AWS can support your Business Continuity requirements
Hart Square
How AWS can support your Business Continuity requirements
46:48
From aging systems to modern supporter engagement, how fundraising technology can enable our mission
Hart Square
From aging systems to modern supporter engagement, how fundraising technology can enable our mission
1:02:11
The office-less non-profit: managing remote working, collaboration, projects and even virtual events
Hart Square
The office-less non-profit: managing remote working, collaboration, projects and even virtual events
1:06:55
RD Mobile - Leveraging Mobile Apps to Deliver Virtual Events and Strengthen Member Connections
Hart Square
RD Mobile - Leveraging Mobile Apps to Deliver Virtual Events and Strengthen Member Connections
1:05:18
Chase Live - Sponsors 2019 - Part 2
Hart Square
Chase Live - Sponsors 2019 - Part 2
0:37
Chase Live  -  Sponsors 2019
Hart Square
Chase Live - Sponsors 2019
2:11
Hart Square  - 10 Year Anniversay Timeline
Hart Square
Hart Square - 10 Year Anniversay Timeline
2:42
Hart Square - 10 Year Anniversary - Part 3
Hart Square
Hart Square - 10 Year Anniversary - Part 3
0:51
Hart Square  - 10 Year Anniversary - Part 2
Hart Square
Hart Square - 10 Year Anniversary - Part 2
2:13
Hart Square - 10 year anniversary - part 1
Hart Square
Hart Square - 10 year anniversary - part 1
3:54
Chase Live 2019
Hart Square
Chase Live 2019
1:33
chase25 delegate and sponsor video final
Hart Square
chase25 delegate and sponsor video final
2:49
TechSmart 2017   - highlight video
Hart Square
TechSmart 2017 - highlight video
1:54