Need more respect from your team?
Provan Success
Need more respect from your team?
1:35
Don't delay difficult conversations
Provan Success
Don't delay difficult conversations
0:32
You can decide which meeting to attend
Provan Success
You can decide which meeting to attend
0:41
Stuck in back-to-back meetings?
Provan Success
Stuck in back-to-back meetings?
0:38
Is your team delivering sub-par work?
Provan Success
Is your team delivering sub-par work?
0:44
“Fake it ‘til you make it” is the WORST leadership advice! 🗣️
Provan Success
“Fake it ‘til you make it” is the WORST leadership advice! 🗣️
0:46
Are you micromanaging?
Provan Success
Are you micromanaging?
0:37
Managing your former peers can be awkward…
Provan Success
Managing your former peers can be awkward…
0:45
So, you got promoted over your peers… should you still go out for drinks with them? 😬
Provan Success
So, you got promoted over your peers… should you still go out for drinks with them? 😬
0:38
Delegation is a career enhancement opportunity!
Provan Success
Delegation is a career enhancement opportunity!
1:05
Stop Trying to Be 'Cool Boss'
Provan Success
Stop Trying to Be 'Cool Boss'
0:50
Stop Babysitting!
Provan Success
Stop Babysitting!
1:21
3 Things Your Team Wishes You'd Stop Doing
Provan Success
3 Things Your Team Wishes You'd Stop Doing
0:16
Putting Out Fires Daily?
Provan Success
Putting Out Fires Daily?
0:06
Babysitting Your Team?
Provan Success
Babysitting Your Team?
1:12
These 3 Mistakes Will Destroy Your Team's Trust
Provan Success
These 3 Mistakes Will Destroy Your Team's Trust
0:16
Here’s why your team isn’t listening to you… 👂🏻
Provan Success
Here’s why your team isn’t listening to you… 👂🏻
1:09
Stop Teaching, Start Coaching
Provan Success
Stop Teaching, Start Coaching
0:46
You Can’t Do More With Less.
Provan Success
You Can’t Do More With Less.
1:12
This One Skill Makes You A Great Manager
Provan Success
This One Skill Makes You A Great Manager
1:11
Team Not Taking You Seriously?
Provan Success
Team Not Taking You Seriously?
0:07
The Biggest Mistake New Leaders Make
Provan Success
The Biggest Mistake New Leaders Make
0:55
3 Phrases To Build Trust With Your Team
Provan Success
3 Phrases To Build Trust With Your Team
0:17
When I first became a leader, I thought the job meant working insane hours.
Provan Success
When I first became a leader, I thought the job meant working insane hours.
1:24
Congrats — you got the leadership role 🎉
Provan Success
Congrats — you got the leadership role 🎉
0:59
If you’re a new leader, ask your team THIS question… 👆
Provan Success
If you’re a new leader, ask your team THIS question… 👆
0:41
How can you say ‘no’ at work, WITHOUT burning bridges? 🤔
Provan Success
How can you say ‘no’ at work, WITHOUT burning bridges? 🤔
0:42
Here’s how you can lead through the chaos at a startup 😵‍💫
Provan Success
Here’s how you can lead through the chaos at a startup 😵‍💫
0:48
Here’s why it’s NOT always faster if you do it! 👆
Provan Success
Here’s why it’s NOT always faster if you do it! 👆
1:05
That difficult co-worker probably isn’t trying to be a jerk.
Provan Success
That difficult co-worker probably isn’t trying to be a jerk.
1:03
Think your team is lazy? 😴
Provan Success
Think your team is lazy? 😴
0:41
Here’s a mistake I see new managers making all the time 👆
Provan Success
Here’s a mistake I see new managers making all the time 👆
1:21
If you feel like the bottleneck on your team, here’s why 👇
Provan Success
If you feel like the bottleneck on your team, here’s why 👇
0:45
Managers… don’t lead with anxiety! 😬
Provan Success
Managers… don’t lead with anxiety! 😬
1:12
If you’re focused on being a super nice boss, you might be focused on the wrong things…
Provan Success
If you’re focused on being a super nice boss, you might be focused on the wrong things…
0:51
Be honest… are you trying to be the “cool boss”?
Provan Success
Be honest… are you trying to be the “cool boss”?
0:50
New managers, here’s why you feel like a babysitter instead of a new leader… 👆
Provan Success
New managers, here’s why you feel like a babysitter instead of a new leader… 👆
1:21
“I feel like I’m babysitting my team.”
Provan Success
“I feel like I’m babysitting my team.”
1:12
From Junk Drawer to Revenue Engine - With Rob Zambito
Provan Success
From Junk Drawer to Revenue Engine - With Rob Zambito
47:06
11 MILLION bits per second vs. 40 conscious bits - How your brain actually works!
Provan Success
11 MILLION bits per second vs. 40 conscious bits - How your brain actually works!
0:41
The Psychology of Perfect Sales-CS Handoffs | One Question Changes Everything
Provan Success
The Psychology of Perfect Sales-CS Handoffs | One Question Changes Everything
0:55
🎯 3 Business Outcomes That Get Boardroom Attention | ROI Secrets Revealed
Provan Success
🎯 3 Business Outcomes That Get Boardroom Attention | ROI Secrets Revealed
1:00
Mind Games: Using Psychology to Boost Customer Success
Provan Success
Mind Games: Using Psychology to Boost Customer Success
45:15
It's not just about your department anymore
Provan Success
It's not just about your department anymore
1:00
Oops... You're micromanaging
Provan Success
Oops... You're micromanaging
1:00
If you're not making mistakes - that's a problem.
Provan Success
If you're not making mistakes - that's a problem.
1:00
When You’re Promoted Above Your Peers
Provan Success
When You’re Promoted Above Your Peers
34:23
Executive Leaders Don't Know More Than You Do
Provan Success
Executive Leaders Don't Know More Than You Do
0:56
Tips for Customer Success Leaders: Build Respect Before Likability!
Provan Success
Tips for Customer Success Leaders: Build Respect Before Likability!
1:00
First Week as a New Leader: The Critical Team Meeting
Provan Success
First Week as a New Leader: The Critical Team Meeting
1:00
Onboard Yourself Like a Leader - The Ultimate 30 Day Checklist
Provan Success
Onboard Yourself Like a Leader - The Ultimate 30 Day Checklist
38:15
The 1-Hour Rule for Customer Success Leaders
Provan Success
The 1-Hour Rule for Customer Success Leaders
0:57
Outsource Your Brain: Productivity Tools for Customer Success Professionals
Provan Success
Outsource Your Brain: Productivity Tools for Customer Success Professionals
40:17
Get your boss's okay to STOP checking email all day! 📩🚫
Provan Success
Get your boss's okay to STOP checking email all day! 📩🚫
0:55
Is Your Email Inbox Someone Else's To-Do List? 📥📝🤔
Provan Success
Is Your Email Inbox Someone Else's To-Do List? 📥📝🤔
0:50
How to Stop Sacrificing Deep Work for Constant Task Switching 📚🔄
Provan Success
How to Stop Sacrificing Deep Work for Constant Task Switching 📚🔄
0:50
Achieve 40% More: Boosting Results and Revenue with These Productivity Hacks
Provan Success
Achieve 40% More: Boosting Results and Revenue with These Productivity Hacks
0:58
The Hidden Cost of Task Switching
Provan Success
The Hidden Cost of Task Switching
26:02
Are you ADDICTED to Notifications? #timemanagement #executivecoaching #psychology #customersuccess
Provan Success
Are you ADDICTED to Notifications? #timemanagement #executivecoaching #psychology #customersuccess
0:56
Delegate, Automate, Delete! (DAD it!)
Provan Success
Delegate, Automate, Delete! (DAD it!)
0:26
Maximizing Results: The Power of Doubling Down on What's Working
Provan Success
Maximizing Results: The Power of Doubling Down on What's Working
0:38
Unlocking Your Blind Spots: Discovering Hidden Value
Provan Success
Unlocking Your Blind Spots: Discovering Hidden Value
0:58
Are You Missing Out on the Power of Recognition? 🏆🚀
Provan Success
Are You Missing Out on the Power of Recognition? 🏆🚀
1:12
How to Quantify Revenue and Showcase Your Value in 2024
Provan Success
How to Quantify Revenue and Showcase Your Value in 2024
0:56
Maximizing Results: The Power of Doubling Down on What's Working
Provan Success
Maximizing Results: The Power of Doubling Down on What's Working
0:38
Maximizing Results: The Power of Doubling Down on What's Working
Provan Success
Maximizing Results: The Power of Doubling Down on What's Working
0:38
Transforming QBRs: How to Build Meaningful Customer Relationships
Provan Success
Transforming QBRs: How to Build Meaningful Customer Relationships
0:36
Crack the Code: Unraveling the Three Tiers of Customer Loyalty 🗝️
Provan Success
Crack the Code: Unraveling the Three Tiers of Customer Loyalty 🗝️
0:49
How to Turn Nice to Have Into Must Have | A Sales Strategy for Success
Provan Success
How to Turn Nice to Have Into Must Have | A Sales Strategy for Success
0:55
The Psychology of Customer Onboarding
Provan Success
The Psychology of Customer Onboarding
28:47
How Your Brain Chooses What to Remember: The Science of Attention
Provan Success
How Your Brain Chooses What to Remember: The Science of Attention
0:54
Unlocking Success: Tailored Training for Business Growth
Provan Success
Unlocking Success: Tailored Training for Business Growth
0:29
Why "cheat days" are essential at work
Provan Success
Why "cheat days" are essential at work
0:46
How to improve employee morale (without a salary bump)
Provan Success
How to improve employee morale (without a salary bump)
0:45
Is Job Satisfaction 🤔 Connected to Company Appreciation and Pay? 💸
Provan Success
Is Job Satisfaction 🤔 Connected to Company Appreciation and Pay? 💸
0:55
What's missing from SMART Goals
Provan Success
What's missing from SMART Goals
0:43
Modeling Work/Life Balance For Your Employees
Provan Success
Modeling Work/Life Balance For Your Employees
0:54
How to Make Working Towards Your Goals a Habit
Provan Success
How to Make Working Towards Your Goals a Habit
0:43
Are SMART Goals Stupid for Customer Success?
Provan Success
Are SMART Goals Stupid for Customer Success?
31:13
Unlock the Power of Concise Visuals!💥
Provan Success
Unlock the Power of Concise Visuals!💥
0:46
Let's Talk About Failure
Provan Success
Let's Talk About Failure
27:08
Episode 02 | The Human Problem with Customer Success
Provan Success
Episode 02 | The Human Problem with Customer Success
41:02
Episode 03 | It's Just Easier If I Do It
Provan Success
Episode 03 | It's Just Easier If I Do It
22:40
Episode 04 | The Mental Blocks Around the Customer Journey
Provan Success
Episode 04 | The Mental Blocks Around the Customer Journey
23:06
Episode 05 | The Essential Mindset Shifts of Successful Leadership
Provan Success
Episode 05 | The Essential Mindset Shifts of Successful Leadership
23:26
Episode 01 | The Helper Personality
Provan Success
Episode 01 | The Helper Personality
27:39
COI plus ROI
Provan Success
COI plus ROI
2:48
How to Build a Customer Journey For Customer Success
Provan Success
How to Build a Customer Journey For Customer Success
9:20