Empowering Healthcare Operations with Real-Time Call Center Insights
MDI NetworX
Empowering Healthcare Operations with Real-Time Call Center Insights
0:24
Empowering Healthcare Leaders with AI-Powered Data Insights
MDI NetworX
Empowering Healthcare Leaders with AI-Powered Data Insights
0:59
Identifying Staff Challenges Early with Real-Time Insights
MDI NetworX
Identifying Staff Challenges Early with Real-Time Insights
0:55
Optimizing Claims QA to Prevent Costly Errors
MDI NetworX
Optimizing Claims QA to Prevent Costly Errors
1:00
Balancing Efficiency and Care in Healthcare Call Centers
MDI NetworX
Balancing Efficiency and Care in Healthcare Call Centers
0:30
First Call Resolution: Solving the Hidden Challenges
MDI NetworX
First Call Resolution: Solving the Hidden Challenges
1:36
Transforming Call Center Efficiency with InsightPro
MDI NetworX
Transforming Call Center Efficiency with InsightPro
1:23
Gain Full Visibility into Call Center Operations with InsightPro
MDI NetworX
Gain Full Visibility into Call Center Operations with InsightPro
0:56
Know Why Members Are Calling Your Call Center with InsightPro
MDI NetworX
Know Why Members Are Calling Your Call Center with InsightPro
1:19
Clarity Beyond the Numbers
MDI NetworX
Clarity Beyond the Numbers
1:03
What's Hurting First Call Resolution in Call Centers
MDI NetworX
What's Hurting First Call Resolution in Call Centers
1:10
MDI NetworX Announces Excellent Net Promoter Score - 2024
MDI NetworX
MDI NetworX Announces Excellent Net Promoter Score - 2024
1:20
MDI GLITZ 2024
MDI NetworX
MDI GLITZ 2024
1:11
Optimize Call Center Staffing with InsightPro’s Real-Time Call Volume Insights
MDI NetworX
Optimize Call Center Staffing with InsightPro’s Real-Time Call Volume Insights
0:49
Unresolved Calls Are Falling Through the Cracks In Call Centers
MDI NetworX
Unresolved Calls Are Falling Through the Cracks In Call Centers
0:48
Business Process Optimization Needs To Be A Constant Process
MDI NetworX
Business Process Optimization Needs To Be A Constant Process
1:02
Fixing Revenue Cycle Management for Healthcare Finance Leaders
MDI NetworX
Fixing Revenue Cycle Management for Healthcare Finance Leaders
1:08
Bringing Data Together Seamlessly
MDI NetworX
Bringing Data Together Seamlessly
0:56
Fixing Broken Processes in Claims Management
MDI NetworX
Fixing Broken Processes in Claims Management
1:05
How agents can assist them quickly and efficiently
MDI NetworX
How agents can assist them quickly and efficiently
1:18
3 ways call center manager can reduce average call handling times
MDI NetworX
3 ways call center manager can reduce average call handling times
1:28
Reducing agent training time
MDI NetworX
Reducing agent training time
1:20
Healthcare call center can finally reduce after-call
MDI NetworX
Healthcare call center can finally reduce after-call
1:18
Call Abandonment Rate
MDI NetworX
Call Abandonment Rate
1:33
Working in call center
MDI NetworX
Working in call center
1:15
Evil in the call center process
MDI NetworX
Evil in the call center process
1:04
Call Transfers in Healthcare Call Centers
MDI NetworX
Call Transfers in Healthcare Call Centers
1:21
Preventing Bottlenecks by Streamlining Mailroom Operations
MDI NetworX
Preventing Bottlenecks by Streamlining Mailroom Operations
1:20
Simplifying Access to Call Center Data for Healthcare Operations
MDI NetworX
Simplifying Access to Call Center Data for Healthcare Operations
1:10
Unlocking Efficiency in Claims Operations
MDI NetworX
Unlocking Efficiency in Claims Operations
1:34
Addressing the Hidden Risks of Auto-Adjudication in Claims Processing
MDI NetworX
Addressing the Hidden Risks of Auto-Adjudication in Claims Processing
1:06
Boosting Claims Efficiency with Targeted Training Strategies
MDI NetworX
Boosting Claims Efficiency with Targeted Training Strategies
1:39
Streamlining Data Management for Claims Leaders
MDI NetworX
Streamlining Data Management for Claims Leaders
1:06
Revolutionizing Claims Auditing with Automation and Real-Time Data
MDI NetworX
Revolutionizing Claims Auditing with Automation and Real-Time Data
1:01
The Hidden Costs of Auto-Adjudicated Claims in Healthcare
MDI NetworX
The Hidden Costs of Auto-Adjudicated Claims in Healthcare
1:33
How claims managers can get clarity on agent staffing level to make decision faster?
MDI NetworX
How claims managers can get clarity on agent staffing level to make decision faster?
1:04
The Hidden Impact of Call Center Staff Training on Productivity
MDI NetworX
The Hidden Impact of Call Center Staff Training on Productivity
1:17
Two Things Call Center Managers Can Do To Get Better First Call Resolution
MDI NetworX
Two Things Call Center Managers Can Do To Get Better First Call Resolution
1:07
InsightPro Overview
MDI NetworX
InsightPro Overview
1:16
MDI NetworX Announces Excellent Net Promoter Score - 2023
MDI NetworX
MDI NetworX Announces Excellent Net Promoter Score - 2023
1:01
MDI NetworX Overview
MDI NetworX
MDI NetworX Overview
1:31
Introduction | MDI InsightPRO Platform and Solutions
MDI NetworX
Introduction | MDI InsightPRO Platform and Solutions
2:44