Giva
Giva's AI Knowledge Copilot for HR
4:07
Giva
Help Desk and Call Center Burnout: Recognizing the Signs and Helping Prevent It
3:38
Giva
Giva's Customer Service AI Knowledge Copilot
5:21
Giva
Giva's Help Desk AI Knowledge Copilot
4:08
Giva
How to Implement an Internal Ticketing System: Plus Top Features & Benefits
5:35
Giva
Mastering 5 Star Customer Service: Skills for Success
5:59
Giva
CX Technology: Bringing Seamless and Personalized Interactions
5:32
Giva
Elevate Your Customer Service Strategy: 15 Top Ideas
5:44
Giva
Proactive Customer Service Fully Examined: 20 Strategies for Success
6:34
Giva
Mastering Personal Customer Service: 18 Strategies & Examples for Success
6:15
Giva
Giva's Comprehensive Guide to IT Strategy
6:32
Giva
How to Use AI for Customer Service: Transforming Contact Centers and Help Desks
4:59
Giva
SaaS vs. Cloud Computing: Discover Key Differences
4:52
Giva
AI in IT: Transforming Operations with Practical Solutions
3:59
Giva
Innovative Customer Support Call Reduction Strategies
5:04
Giva
Giva's Comprehensive Guide to IT Customer Service
5:38
Giva
AI Ticketing for Customer Support
3:59
Giva
Giva's Comprehensive Guide to Proactive IT
4:18
Giva
How to Identify and Address Customer Pain Points
5:40
Giva
Responding to Positive Customer Reviews: Benefits, Examples & Tips
7:19
Giva
Top 10 Customer Satisfaction Goals: Achieving Business Success
4:27
Giva
Creating a Seamless Customer Experience
4:04
Giva
Giva's Customer Service AI Copilot
3:48
Giva
Giva's Help Desk AI Copilot
3:45
Giva
How to Run Our Customer Service Software Reports
4:20
Giva
How to Run Our Help Desk Software Reports
4:16
Giva
Customer Self-Service Portal Administration
3:03
Giva
Import Standard Assets
5:30
Giva
Using Multi-Factor Authentication (MFA)
2:56
Giva
Multi-Factor Authentication (MFA) Administration
3:13
Giva
Configure Ticket Natures of Request for Our Help Desk Software
2:20
Giva
Configure Ticket Service Groups for Our Help Desk Software
1:45
Giva
Configure Service Level Agreements (SLAs) for Help Desk/Customer Service
6:04
Giva
Configure SLA Breach Notifications for Help Desk/Customer Service
2:55
Giva
Configure Ticket Severity Levels for Help Desk/Customer Service
4:01
Giva
Giva's Change Management Interactive Dashboard
3:21
Giva
Select Service Desk at Login
1:28
Giva
Temporary Ticket Notes
1:31
Giva
Giva Change Management Approval Process
4:54
Giva
Configure Scheduled Tasks
6:56
Giva
Configure Customer Satisfaction Surveys
3:43
Giva
Staff Performance Reports
2:40
Giva
Add New Customer Service Customers or Organizations
4:32
Giva
Configure Change Management
6:50
Giva
Configure Email to Ticket Rules for Help Desk/Customer Service
3:46
Giva
Multiple Service Desks
2:34
Giva
Configure Ticket Statuses for Help Desk/Customer Service
3:16
Giva
Configure Auto Close Tickets for Help Desk/Customer Service
2:59
Giva
Customer Service Customer Self-Service Portal
5:18
Giva
Help Desk Customer Self-Service Portal
5:20
Giva
Find Knowledge Articles
0:56
Giva
Create a Knowledge Article
1:09
Giva
Using Help Desk/Customer Service Ticket Macros
2:52
Giva
Find Quick Resolutions for Help Desk/Customer Service Tickets
1:08
Giva
Configure Ticket Macros for Help Desk/Customer Service
4:26
Giva
Getting Started with Giva's Help Desk Software
2:32
Giva
Administering Giva's Customer Service Software
1:39
Giva
Administering Giva's Help Desk Software
1:39
Giva
Getting Started with Giva's Customer Service Software
2:32
Giva
Create Major Outage Tsunami Tickets for Help Desk/Customer Service
3:54
Giva
Create Parent/Child Tickets for Help Desk/Customer Service
1:35
Giva
Configure Ticketing Service Desks for Help Desk/Customer Service
2:00
Giva
Configure Ticket Natures of Request for Our Customer Service Software
2:20
Giva
Configure Ticket Service Groups for Our Customer Service Software
1:45
Giva
Configure Service Desk Scheduled Hours & Holidays
0:59
Giva
Duplicate or Copy a Help Desk/Customer Service Ticket
0:37
Giva
Entering Time in a Help Desk/Customer Service Ticket
0:44
Giva
CC Customer & Assignee in Help Desk/Customer Service Tickets
1:15
Giva
Working with Natures of Request in Help Desk/Customer Service Tickets
0:29
Giva
Printing Help Desk/Customer Tickets
0:41
Giva
Find and Edit a Help Desk/Customer Service Customer Profile
0:45
Giva
Add New Help Desk/Service Desk Customers
2:34
Giva
Complex Help Desk/Customer Service Ticket Search
1:16
Giva
View or Edit Open Help Desk/Customer Service Tickets
0:35
Giva
Find a Help Desk/Customer Service Ticket
0:35
Giva
Get Outstanding Giva Support Help
0:35
Giva
Set Your Personal Preferences
1:42
Giva
Add a Broadcast Message
0:57
Giva
Create a Giva Customer Service Ticket
2:19
Giva
Create a Giva Help Desk Ticket
2:19
Giva
Giva's Customer Service Interactive Dashboard
1:42
Giva
Robust, Fast & Painless Help Desk Reporting
3:31
Giva
Robust, Fast & Painless Customer Service Reporting
3:31
Giva
Giva's Help Desk Interactive Dashboard
1:41