I was in the Marines and on my 2nd enlistment as a Sergeant in Okinawa I went through a phase where I began to lose my drive and motivation, my attitude began to go lower over a period of time. One morning I was a bit ... uncaring about things when usually I am competitive and trying to outdo others with a jovial attitude. I was probably morose. The 1stSgt, instead of blasting me for being a tad insubordinate one morning, instead called me into the office and closed the door, asked me what was going on because I seemed different as of late. Without knowing why I just broke down in tears... I had no idea myself how much my grandma's waning condition had been weighing on me. I grew up with my grandparents and she had been in and out of the hospital on various drugs basically living like a zombie. I had no idea that that was bothering me at all. I realized probably then for the first time in my life how important asking a simple question with genuine care could be.
Don’t quit. You’re already in pain. You’re already hurt. Get a reward from it. Thanks for reading 💕💕💕💕💕
We call them empowering skills because they truly empower you when you're able to communicate, support each other, offer help, ask for help and accept it, listen, etc.
instead of hard/soft skills I like using "technical and personal" skills I think they reflect much better
I'd say it goes far beyond SAYING or ACTING with humanity, it's critical to be genuine and follow-up when necessary. If you aren't authentic with expressing concern to others, and you are a calloused individual that focuses on the end result vs the people involved to achieve it...OWN IT, don't fake it!
I think people like to call it Soft Skills rather than Human skills, as people believe these skills are only required at work place ironically. And calling it Human skills makes some people insecure that they aren't humans. LOL
I have been pleased to see how some of my "soft" skills of customers relations have been rubbing off on some of the newer department managers and other employees. As the store janitor, I have been there longer than 3/4 of our employees and I have been able to suggest and model relational skills that is unlike employees at other grocery stores. Instead of telling a customer "Yes, that product is down aisle 4" I say either that it is " in aisle 4, about halfway down, in your right-hand side toward the bottom of the shelves" or, most of the time, I take them to the aisle and point it out. Yesterday, I had a customer that I took to where I thought the product would be (corporate had the brilliant idea to not put all of the same product in only 1 area). It wasn't there but I saw the department manager who took over and escorted the customer to where it actually was in her department.
I’ve been watching your videos for about a year. What amazes me most is not just the content of your speeches but the source of the content. Where do you get your insights from — working with clients, lots of reading and studying, or just a natural ability to makes sense of ambiguous situations? Maybe all of the above?
There is fairly prominent stereotype in my field (software engineering) that the better the engineer the less of a human they are, even in some cases they talk about prevalence of autistic spectrum people being higher in our field. I've been doing it 25 years now and without a doubt the best engineers were those with some of the highest "soft skills". I think relationships and people drive most change and to do it the best you have to understand people and relationships deeply. Without an understanding of people and the ability to interact with anybody well you're always going to miss making the best solutions.
⭐️⭐️⭐️⭐️⭐️👏🏽 I will change my lexicon.
Brilliant insight.
You proved that readers are leaders
You can put a hammer, a keyboard, a pointer, etc in your hand: hard skill. You can't grab gratitude, caring, empathy, etc in your hand: soft & squishy skills. "What do u mean I don't care? I told him the hard facts because I cared."
I’ve recently listening to his sessions. I can see why he’s so successful at what he does. He applied the Human aspect to all of his business consulting sessions instead of being an employee aspect. HUMAN!!! Great work.
I may not be in the right position or authorized to suggest. But for over a long period I have been in the L&D space and prefer to call anything outside of core competencies as ' life skills'. I do feel human skills a little not appropriate, I could be wrong but just my level of empathy and sensitivity to the other soul. Infact ' humane skills' might sound better and not condescending. My apologies in advance if I have upset or hurt anyone's views by putting my thoughts here in the public domain. Thank you for understanding in advance. All the best
Interesting. Now I will call it Technical Skills & Human Skills
This message resonates me back then when I was working in a training center in China. I had noticed at that time that a few of our senior staffs were quitting their job. And when the manager had visited our campus I couldn’t resist myself not to talk to about the problem. I told her we could keep this company going only if you will tell to the management about the main problem in the company. I knew that the people in the company were the problem. However she had no guts in doing so until the number of branches kept decreasing, and in two years time out of 15 branches only two were left.
Success Skills!
In all due respect, I have worked under some fear based leadership. When they try to personalize the economy to my behaviors, or "are you okay, what's going on", it is rather frustrating, especially if the exit is closed to your business and yet there are stretch goals. I have always been fortunate enough to come up with a savvy idea to recover, but it is exhausting when someone wants to know what could be going on in your personal life, to alter the business, when there is a physical obstacle. Just saying, there are businesses out there that try to reflect a societal, or physical issue as an issue of the leader in place.
@Durham597