Conversation Design Institute

Conversation Design Institute

CDI is the world's leading training, certification, and consulting group for people creating conversational AI Assistants at scale.

@conversationdesigninstitute subscribers

Conversation Design Fundamentals with Hans van Dam

Conversation Design Institute

Conversation Design Fundamentals with Hans van Dam

2 years ago - 1:05:21

What is Conversation Design? | Conversation Designer

Conversation Design Institute

What is Conversation Design? | Conversation Designer

3 years ago - 7:51

The Conversation Design Workflow | AI Training

Conversation Design Institute

The Conversation Design Workflow | AI Training

3 years ago - 7:59

Do we still need Conversation Designers?

Voiceflow

Do we still need Conversation Designers?

1 year ago - 4:21

Conversation Design | Salesforce

Jagdish Tech School

Conversation Design | Salesforce

2 years ago - 2:36

Conversation Design in the Age of LLMs by Hans van Dam

NiCE Cognigy

Conversation Design in the Age of LLMs by Hans van Dam

1 year ago - 22:04

Learn Conversation Design to Create Reliable Agents | Dreamforce 2025

Salesforce

Learn Conversation Design to Create Reliable Agents | Dreamforce 2025

2 months ago - 17:32

Conversation Design Fundamentals Expert Class | Hans van Dam

Conversation Design Institute

Conversation Design Fundamentals Expert Class | Hans van Dam

2 years ago - 1:03:36

What is (AI) Conversation Design?

Gridspace

What is (AI) Conversation Design?

1 year ago - 5:25

Microsoft Workshop: Best Practices for Envisioning & Designing Conversation Design | Esther Horowitz

Conversation Design Institute

Microsoft Workshop: Best Practices for Envisioning & Designing Conversation Design | Esther Horowitz

3 years ago - 58:14

Everything You Ever Wanted to Know About Conversation Design - Cathy Pearl, Google

SAIConference

Everything You Ever Wanted to Know About Conversation Design - Cathy Pearl, Google

6 years ago - 25:10

The Art of Conversation Design for AI Agents

Experts of Experience with Lacey Peace

The Art of Conversation Design for AI Agents

8 months ago - 54:15

Morpheus Meets: Emerging Tech Practice - The Role of Conversation Design in AI with Matthew Portillo

Morpheus Group

Morpheus Meets: Emerging Tech Practice - The Role of Conversation Design in AI with Matthew Portillo

2 years ago - 52:03

Evaluating LLM-based chatbots: A framework for reliable AI assistants

Conversation Design Institute

Evaluating LLM-based chatbots: A framework for reliable AI assistants

2 months ago - 1:03:46

Conversation Design is Dead | Susan Hura

Human Factors International

Conversation Design is Dead | Susan Hura

7 months ago - 27:28

Conversations on Design with Charlotte Moss and guests.

Quintessence

Conversations on Design with Charlotte Moss and guests.

2 months ago - 3:00:03

Conversation Design Institute

Conversation Design Institute

Companies around the world are looking for conversation designers, a rare breed of people that helps them advance ...

@conversationdesigninstitut994 subscribers

Playbooks for Conversation Design Teams | Rob Hayes

Rasa

Playbooks for Conversation Design Teams | Rob Hayes

5 years ago - 19:01

RCA x Design for Good Academy Masterclass talk: Don Norman in conversation with Sean Carney

Royal College of Art

RCA x Design for Good Academy Masterclass talk: Don Norman in conversation with Sean Carney

1 year ago - 57:12

Conversation Design Institute

Conversation Design Institute

Companies around the world are looking for conversation designers, a rare breed of people that helps them advance ...

@conversationdesigninstitut994 subscribers

Conversation Design in the Age of Generative AI: Challenges and Opportunities

NiCE Cognigy

Conversation Design in the Age of Generative AI: Challenges and Opportunities

1 year ago - 21:19

Conversation Design Job Interview in 20 minutes with Elaine

Botmock

Conversation Design Job Interview in 20 minutes with Elaine

4 years ago - 23:45

Everything You've Always Wanted to Know About Conversation Design (Cathy Pearl @ Designers + Geeks)

Designers + Geeks

Everything You've Always Wanted to Know About Conversation Design (Cathy Pearl @ Designers + Geeks)

6 years ago - 15:51

The Proven Conversation Design Workflow - Hans van Dam

European Chatbot and Conversational AI Summit

The Proven Conversation Design Workflow - Hans van Dam

4 years ago - 20:05

Great Conversation Design

Gridspace

Great Conversation Design

1 year ago - 0:39

Intro to Conversation Design with Greg Bennett

amUX

Intro to Conversation Design with Greg Bennett

3 years ago - 57:28

my journey into conversation design

diana el(ai)ne

my journey into conversation design

3 years ago - 20:42

Messenger: Bot Best Practices For Conversation Design and UX [Webinar]

Meta Developers

Messenger: Bot Best Practices For Conversation Design and UX [Webinar]

6 years ago - 55:32

How to Become a Chatbot Conversation Designer

Hillary Black

How to Become a Chatbot Conversation Designer

5 years ago - 2:51

Vitaly Friedman - Beyond Chat:  What's Next for AI Design Patterns

Dive Club 🤿

Vitaly Friedman - Beyond Chat: What's Next for AI Design Patterns

4 months ago - 57:13

The Hidden Structure of Everyday Conversations

Conversation Design Institute

The Hidden Structure of Everyday Conversations

2 months ago - 0:39

Conversation Design Institute Course Review

Aliena Cai

Conversation Design Institute Course Review

3 years ago - 6:12

An introduction to conversation design for UX designers | VUX World

VUX World

An introduction to conversation design for UX designers | VUX World

4 years ago - 34:34

Enhancing Your Conversation Design Process

Botmock

Enhancing Your Conversation Design Process

4 years ago - 0:46

Ask Me Anything about Conversation Design (Part 1) | Hillary Black Chatbot Writing and Design Q&A

Hillary Black

Ask Me Anything about Conversation Design (Part 1) | Hillary Black Chatbot Writing and Design Q&A

5 years ago - 17:42

Botsociety - The complete conversation design tool

Botsociety

Botsociety - The complete conversation design tool

7 years ago - 1:10

Highlights: Optimizing AI | Unprompted with Lauren Goerz of Rasa

Conversation Design Institute

Highlights: Optimizing AI | Unprompted with Lauren Goerz of Rasa

5 months ago - 5:21

Getting started in conversation design (Botsociety Workshop #1)

Botsociety

Getting started in conversation design (Botsociety Workshop #1)

5 years ago - 1:04:58