UX Mastery

How To Create A Customer Journey Map

11 years ago - 2:55

Google Career Certificates

The Customer Journey & the Marketing Funnel | Google Digital Marketing & E-commerce Certificate

3 years ago - 31:46

Moment

What is the Customer Journey? | Definition and How to create one

4 years ago - 3:04

HubSpot Marketing

How To Make An Effective Customer Journey Map In 1 Hour (FREE Templates)

3 years ago - 6:21

NNgroup

Customer Journey Mapping 101

6 years ago - 2:18

Google Career Certificates

The Customer Journey & the Marketing Funnel | Google Career Certificates

2 years ago - 3:39

TMI Malaysia

Customer Journey Mapping

10 years ago - 3:56

SiteGround.com

Customer Journey Mapping Tutorial

5 months ago - 13:33

Universal Motors Ltd

Happy Customer from Zimbabwe 🇿🇼 | Real Feedback & Reaction | Universal Motors Ltd #usedcarsforsale

1 day ago - 0:31

Service Design Show

What is a Customer Journey Map

6 years ago - 15:25

Teradata

Customer Journey for Retail

9 years ago - 2:12

Miro

How I Do Customer Journey Mapping in Miro

1 year ago - 3:01

Service Design Show

5 common Customer Journey Mapping mistakes (you should avoid)

7 years ago - 6:30

Trustway Marketing

Customer Journey - Moving Prospect Through the Journey

3 years ago - 45:18

TransLink

The TransLink Customer Journey Map

3 years ago - 1:33

Michel Falcon

Improve Your Customer Experience with Customer Journey Mapping (Case Study Included)

6 years ago - 16:39

DigitalMarketer

The 8 Steps To Creating A Customer Journey Map

6 years ago - 15:56

Elevate Digital

Customer Journey Mapping (+ FREE Template & Examples)

1 year ago - 29:43

Capsule

Customer Journey / Coca Cola

5 minutes ago - 1:10

PlaybookUX

Customer Journey Map Workshop

6 years ago - 6:22

NNgroup

The 5 Steps to Customer Journey Mapping

8 years ago - 2:42

Nextiva

Customer Journey Mapping for Beginners (Boost Sales)

9 months ago - 3:33

Marketing91

What is Customer Journey? Five Stages and Customer Journey Mapping Explained with examples

3 years ago - 4:18

UX Joburg

Customer Journey Mapping UX Masterclass, with Jaco van den Heever

5 years ago - 1:25:28

Big Bang Partnership

How to Facilitate a Customer Journey Mapping Workshop

Streamed 2 years ago - 44:37

Brand Master Academy

What Is Customer Journey Mapping?

5 years ago - 4:34

UXPressia

Customer Journey Mapping 101: Building a Map in Real Time

1 year ago - 59:20

Miro

Build a Customer Journey Map with your team

2 years ago - 3:58

Brand Master Academy

How To Create A Customer Journey Map [8 Step Template]

5 years ago - 12:57

Management Courses - Mike Clayton

What is the Customer Journey? And How to Visualize it

3 years ago - 10:43

UXPressia

How to Build Actionable Customer Journey Maps with Debbie Levitt

2 years ago - 1:18:49

Jesper Lowgren

Customer Journey Mapping Aligned to Business Strategy

3 years ago - 13:25

Jesper Lowgren

Customer Journey Mapping Tutorial

3 years ago - 10:12

Service Design Show

Service Blueprint vs. Customer Journey Map - what is the difference?

6 years ago - 4:57

ChannelSight

What is the Customer Journey?

2 years ago - 1:11

Boston Consulting Group

Digitizing the Customer Journey in Financial Services

9 years ago - 3:55

SurveyMonkey

The ultimate guide to the customer journey | SurveyMonkey Academy

1 year ago - 2:30

How to HubSpot

Journey Automation: How to Optimize the Full Customer Journey

6 months ago - 8:15

ideapuerto

¿Qué es un Customer Journey?

5 years ago - 2:00

Mailmodo

Stop Customer Journey Mapping the Old Way. There's a New Way

2 years ago - 0:58

NNgroup

How to Conduct Research for Customer Journey Mapping

6 years ago - 3:38

Brand Master Academy

Customer Touchpoint vs Customer Journey

2 years ago - 1:15

Andrew Davis

How to Create a Consumer Journey Map (The Easy Way) | Part 1

6 years ago - 9:56

Growgetter

What is customer journey mapping?

1 year ago - 0:34

Canva

4. The Design Process (Buyer persona & Customer journey) | Skills

4 years ago - 4:45

Customer Support Coach

How Does Customer Journey Mapping Help Voice Of The Customer Programs? - Customer Support Coach

4 weeks ago - 2:37

Torie Mathis | Digital Marketing

🗺 The Customer Journey: The Powerful Way to Attract More PERFECT Customers

3 years ago - 6:54

Simplilearn

How to Create Customer Journey Map | Customer Journey Mapping Tutorial For Beginners| Simplilearn

1 year ago - 8:08

Sheila Shaffie - ProcessArc

Best Practices for Customer Journey Mapping

4 years ago - 15:32

Service Design Show

Visualising a future state in your Customer Journey Map

6 years ago - 6:44

Headway

Reverse Customer Journey Mapping for Better User Onboarding with Ramli John

10 months ago - 45:15

GrizzPM: Product Management & Strategy Applied

How To Create A Customer Journey Map #productdevelopment

2 years ago - 1:01

Zipify Apps

You control the entire customer journey on Shopify. On Amazon, you don't have that same control.

1 month ago - 1:11

impact․com

The modern customer journey: New research 2025 [Webinar]

7 months ago - 34:31

Jeannie Walters

Customer Touchpoints – Why They Matter in the Customer Journey

Streamed 1 year ago - 53:39

SkillMark Academy

Chapter 4 : The Customer Journey Explained | AIDA Model & Marketing Funnel with Real Examples

1 month ago - 5:54

Salesforce

e.l.f. Cosmetics is a Trailblazer | How to make every customer journey beautiful with Salesforce

6 years ago - 2:35

Service Design Show

The pros and cons of using Miro to create a Customer Journey Map / Part 2

6 years ago - 13:09