How to Create a Client Experience that Leads to Referrals

Have you ever opened a package from one of your favorite businesses only to find that your order contained something a lil extra? 🎁

Maybe it was an unexpected gift, a thank you note, or even a code for free shipping off your next order.

Didn’t that feel great??? Did it make you want to go and leave an awesome review/referral, or text the BFF group chat about how amazing it was?

Showing clients or customers that you value or appreciate them is one of the most important ways to get referrals AND build a reputation.

A gesture, even a small one, can end up making a huge impact.

Watch to learn about a few different ways you can go about getting referrals, including:

📣 Get organized (if you have a smooth experience, clients will be thrilled)
📣 Send your client a gift (it can be as small as a welcome card in the mail!)
📣 Offer amazing service (be consistent and show up)
📣 Exceed expectations (we love a good “underpromise and overdeliver” moment)

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The Contract Shop®️ is not a law firm. We only sell rad contract templates and privacy policies that will knock your socks off. The information in this video is not legal advice and is for educational and entertainment purposes only. Legal help isn’t free, but our love for y