Built over 11 years of consistent delivery. ”RSA CEO Neeraj Agarwal 11YearsStrong #TrustedByBrands

“Trust, neutrality, and scale — built over 11 years of consistent delivery.”
RSA CEO Neeraj Agarwal shares how RuralShores Skills Academy ensures quality across India.
🎙 Interviewed by Neha Babbar

1️⃣ What sustains RSA’s client trust for 11+ years?
FMCG brands trust us because we adapt quickly. Whether it's a product, packaging, or pricing change, our trainers are updated instantly through a national system backed by robust MIS — ensuring consistent, reliable execution.

2️⃣ How do you ensure neutrality and accuracy in audits?
All field staff are geo-tracked via app, ensuring real-time transparency. We maintain neutrality by vetting our teams to avoid any ties with client agencies or vendors, keeping our audits completely independent.

3️⃣ How is training customized without compromising quality?
Our trainers observe real field interactions and update content based on on-ground insights. We’ve introduced surprise trainer audits to catch gaps early and ensure timely corrective action — maintaining high standards across the board.

4️⃣ How do you manage pan-India operations with regional relevance?
Our strength lies in combining deep local reach with national coordination. Trainers speak regional languages and understand local contexts, while regional managers conduct reviews, mystery visits, and feedback checks to keep training sharp and relevant.

✅ Pan-India reach
✅ People-first systems
✅ Proven execution model

#BuiltOnTrust #11YearsStrong #TrustedByBrands #RSAWay
#QualityAtScale #SkillIntegrity #PanIndiaPresence
#EmpoweringThroughExecution #RegionalRelevance
#LocalToNational #ReliabilityInAction
Amitabh Kant Karthik Srinivasan Megha Tata