With email two factor authentication, agents are sent an email with a code they must use to successfully log into the helpdesk. Admins also have the option to require staff to set up 2FA in order to use the helpdesk
For more information on the plugins and features available within SupportSystem, see our documentation website at docs.supportsystem.com
Please feel free to reach out if you have any questions or would like assistance:
Email: help@supportsystem.com
Phone: 1+ (318) 290 - 3674
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