Forcing - win - lose
Because I am the boss and I said so
Smoothing - lose - lose
Not lead to permanant solution
Some one attempts to make the conflict less important than it is
Compromise - Neither side wins or loses
Each party gives up something
Confrontation - win - win
Best way to resolve conflict.
One right solution to problem exists.
Withdrawal - lose - lose
Never result a solution
References : project management professional study guide by Kim Heldman
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