Will Quick Commerce KILL India’s Kirana Stores? Experts Reveal | Manav Garg | Ep 4

The retail industry in India is at a turning point. With quick commerce, AI-driven shopping experiences, and changing consumer behavior, the way we buy and sell is evolving rapidly. But is quick commerce truly the future, or just a passing trend? How will technology shape the next decade of retail and fast fashion in India?

In this episode of The Next Big Opportunity, I sit down with BS Nagesh & Aneesh Reddy to decode the future of retail. We explore:

The growth trajectory of quick commerce - how big can it get in India?
The back-end technologies powering the retail revolution,
How Gen Z's buying behavior is reshaping e-commerce,
The biggest challenges in retail, from margins to customer loyalty,
The next big opportunities in fast fashion, social commerce, and beyond.

If you’re an entrepreneur, investor, or someone curious about the future of commerce, this conversation is packed with valuable insights.

Manav Garg (Co-founder of Together Fund, SaaSBoomi)
Twitter: https://x.com/manav_garg
LinkedIn:   / manav-garg-227254  

BS Nagesh (Founder, TRRAIN & Customer Care Associate & MD - ShopperStop)
Twitter: https://x.com/nageshbsn
LinkedIn:   / nagesh-b-s-68a2873a  

Aneesh Reddy (Founder & MD, Capillary Technologies)
Twitter: https://x.com/aneeshbreddy
LinkedIn:   / aneesh-reddy-38b176b  


Chapters:

0:00 Highlights
0:26 Introduction
3:20 Is quick commerce going to kill retail in India?
6:42 How big can quick commerce grow compared to the West?
9:13 The role of technology in quick commerce
12:11 Beyond groceries: What new categories can quick commerce enter?
16:17 The back-end technologies powering quick commerce
19:29 Can customer loyalty be built in quick commerce?
20:34 How Gen Z's buying behavior is reshaping quick commerce
25:00 The biggest challenges in quick commerce
26:30 Understanding fashion margins in quick commerce
27:36 The future of social commerce in India
29:33 What technologies are fast fashion brands using?
37:06 The future of e-commerce in India and untapped market niches
44:31 India’s employment challenge and how retail plays a role
47:40 Emerging technologies in the retail sector
52:42 Using technology to reduce friction in customer experience
1:00:00 How can fast fashion brands scale in India?
1:07:40 Five key steps to building a company today
1:11:22 The market potential of the 50+ age demographic
1:12:34 The importance of mental health for founders