What is DialogFlow and Why Should You Use It?

In this video, I will cover what Dialogflow is and why you should use it.

I will show you:
What Dialogflow is
Why you should use it
The interface of Dialogflow
And how much Dialogflow costs

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What is Dialogflow?
Dialogflow is the natural language understanding platform of Google that allows you to understand language in your chatbot.

What Dialogflow tries to do, is understand language based on examples that you give.

Based on those examples, Dialogflow knows who to automatically respond to questions of your users.

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Why should you use Dialogflow?
With Dialogflow, you can better understand the questions of your users and automatically respond to them.

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Dialogflow interface

The Dialogflow interface consists of several parts:

Intents - This is for understanding the intent of the user
Entities - Handling useful information in sentences
Knowledge - Allows you to have a knowledge base in Dialogflow
Fulfillment - Connect Dialogflow to other systems
Integrations - Connect Dialogflow to several channels, such as Facebook Messenger
Training - Improve the answers of your chatbot
Validation - Dialogflow suggests improvements to your Dialogflow setup
History - Shows conversation history of users with your chatbot
Analytics - Shows analytics of your chatbot
Prebuilt agents - Templates of Dialogflow agents that you can use for free
Small talk - Automatically respond to everyday questions.

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Dialogflow pricing

Dialogflow is free, as long as you have less than 180 requests per minute. Above that, it will cost you $0.002 per request.

If you want to use Dialogflow CX (separate version of Dialogflow), it will cost $20 per 100 chat sessions.

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Contents:
What is Dialogflow: (00:00)
Dialogflow interface: (01:00)
Dialogflow pricing: (04:48)