Problem vs. Incident Management

Join Niall Murphy (​co-author of Site Reliability Engineering: How Google Runs Production Systems) and Tony Meehan (CTO, prequel) as they dive into the topic of problem management within engineering teams. Discover the challenges posed by technical and organizational barriers and learn how to overcome them for better reliability and customer outcomes. #ProblemManagement #Engineering #Culture #SRE #Incident #Reliability #Observability