Amazon CRM System - IS Project

This video discussion How Amazon use Customer Relationship Management System to solve problem, including: Management Level, It Infrastructures, Business Process, and Organizational Impacts.


Contents of this video:

00:00 - intro (Joud Alahmari)
00:43 - problem (Linda Asiri)
01:10 - Solution (Linda Asiri)
02:10 - Management Level (Asayel Alqarni)
02:38 - IT Infrastructures (Asayel Alqarni)
03:45 - Business Process (Dana Maghrabi)
5:40 - Conclusion ( Layan Dahlan)

MIS270, Dr. Rozan Maghrabi

Edited by
Linda Asiri

#CRM #MIS #Kau